For each server we provision, we have to set permissions to different ports so that the servers can communicate with Satellite. We face challenges from a security perspective because we have micro-segmentation in our network. "Satellite should be bundled with Ansible Tower and the Ansible Automation platform. More Microsoft Endpoint Configuration Manager Cons → SCCM doesn't need to offer cloud features for this reason." "In terms of the monitoring, the timeframe it takes to actually report back on the compliance of a device after it has been patched is a bit too long." "It is not easy to get good technical support, especially at level one." The cloud version of the product, if a person needs to be on the cloud, would be InTune, which already exists as an option. It would be highly advantageous if there were an integrated solution that provided distinct options for each end-of-life asset, streamlining the process and facilitating comprehension." "SCCM should strive to enhance the accuracy of its reporting functions in order to avoid any issues with incorrect or inaccurate data." "The solution is on-premises. We were seven people in a group and I was the only one that had the patience to do the troubleshooting at times." "The assets have reached their end-of-life, and patching them is a complex and laborious task. Now they have Intune for the desktops and SCCM to handle their servers." "A lot of experience is needed in terms of troubleshooting, as this is one of the most difficult tasks in MECM. That's where you need cloud-based tools, such as BeyondTrust or Freshservice." "It would be nice to have everything in one place. Microsoft does not give you access to that. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. With the pandemic coming on board the need to support users across the globe has increased. "The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution.
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